How do I get my course approved by IDCEC?
NCIDQ does not approve courses. Visit the IDCEC Web site for complete information.
How do I know when to renew my Certificate?
Your Certificate is good for one year and expires in the spring or fall, depending on when you first completed the NCIDQ Examination or one year from your last renewal. We will send you an e-mail reminder when it is time to renew. Keep your e-mail address current in your MyNCIDQ account so you don’t miss any important reminders.
I am a Certificate holder but I am not receiving the QLetter newsletter for Certificate holders. Why is this?
NCIDQ no longer mails printed newsletters. Our newsletters are sent via e-mail to the address in your MyNCIDQ account. There are several reasons why you may not receive these e-mails.
- Your Certificate may be inactive. Your Certificate never expires, and keeping your credential active is optional. Active Certificate holders receive additional benefits, such as the newsletter. If your Certificate is inactive and you wish to activate it, click here to access your account to return to active status.
- If you are an active Certificate holder, check your contact information in your MyNCIDQ account. Be sure that the correct e-mail address appears in your profile.
- Your e-mail system may have rejected the newsletter as spam. Add ncidq.org to your safe senders list.
If you still experience problems, call our Customer Service team during normal business hours at 202-721-0220.